We work in close collaboration with our customers to develop products which meet their needs and we support our customers with any offsite training and development. Our collagen casings deliver significant production savings to our customers, so by working with our customers, we can decrease the environmental impact in our value chain. The consistency of our product significantly enhances throughput, providing material yield and energy efficiency benefits compared to gut casings. Consistently longer lengths also reduces customer waste and time in changeovers.
The quality of raw materials we use contributes significantly to the achievement of consistent finished product quality. We work closely with our suppliers to set clear specifications for the products they supply. We assure the safety, traceability, quality and provenance of our raw materials through our supplier audit and assessment process. More details on supplier assessments can be found in the Responsible Sourcing section. Our modern processing sites use state of the art production equipment, including a high degree of automation which minimises handling. This combined with our high standards of hygiene and control ensure we meet our customers’ expectations for quality. Devro Scotland has a BRC Food Safety certification and all production sites have the Foundation Food Safety System Certification 22000 (FSSC 22000). All production sites bar Gendt in the Netherlands also carry the ISO 9001 standard for quality management.
In Scotland, we offer customers full bovine collagen traceability back to the individual animal within our range which provides customers knowledge that they are getting a high quality, secure product. We are continuously improving the efficiency of our operations, ensuring we extract the most from our resources, thereby reducing waste as well as water and energy usage. Where possible we use recycled board and/or renewable materials in our packaging, but we are restricted by regulation in the extent to which recycled materials can be used in our food contact packaging.